How to call TIGO from a Landline?

TIGO is a Colombian communications company that provides integrated communication services to its clients. if you wonder how to call TIGO from a landline phone here we are going to explain it to you.

Call TIGO from a landline in Colombia

If you want dial TIGO from your landline here we list the numbers of each of its customer service departments and suppliers.

To call TIGO from a landline phone you can dial the number: 01 800 415 409.

  • Call TIGO Sales marking #503 from mobile
  • Call TIGO Service: *300 from TIGO mobile
  • Call TIGO Service: 118 from landlines

The number to call TIGO from a landline

TIGO Colombia offers you service lines to communicate from your landline. You just have to mark one of the following options:

check.png Brand: 118, from any national fixed line

check.png Brand: 01 800 42 22 22 Free from your TIGO landline

An expert will be available to help you with whatever you need, Every day of the week.

  • Mobile service hotlines from Mondays to Sundays, of 5:00 from morning to 23:59 of the night
  • Fixed service hotline of 8:00 am a 7:00 pm
  • Fixed services technical support Is attended 24 hours

Benefits of your TIGO Telephony Plan


check.png Unlimited local and national landline calls

Dialing with the prefix 60 + city ​​callsign + phone number of 7 digit

check.png Minutes to call from your fixed line to mobile lines

check.png If you have a duo: It includes 1000 minutes to call from your Tigo landline to mobile lines of any operator.

check.png if you have a threesome: It includes 1000 minutes to call from your Tigo landline to Tigo mobile lines and 1000 minutes to call mobile lines of any operator.

Remember that to make this type of calls it is necessary to have the outgoing mobile calls enabled with the secret code.Learn how here

check.png supplementary services

Services that complement your telephone line.Find out which ones are available and how to configure them here

Keep in mind:

check.png The minutes included to call from your fixed line to mobile linesthey come active by default on your phone, you don't have to activate them.

 For call mobile lines you just have to dial the mobile number (without the prefix 03). What's more, remember to activate the exit of this type of calls using the secret code.

How to call Tigo

you can performcalls from your mobile phone or from your landline, If you already have a Tigo line, everything is much easier for you, communication and connection withTigo customer service number it will be quick and easy for you to remember.


Contact from a Tigo line

If you do not have a fixed line Tigo, the most convenient for you will be to do it through your mobile line. Remember that theoffice hours of these lines isfrom sunday to sunday 5:00A.M a 12:00P.M, if you need something urgent, asreport your cell phone stolen, you can also contact12:00A.M a 5:00A.M. To communicate you must:

  • If you are going to contact theTigo hotline from cell phone
  • take your cell phone, where you have your Tigo line
  • Brand*300 as if you were going to call anywhere
  • Depending on your query, follow the steps that will be mentioned
  • There you can contact an advisor who will answer your questions
  • If you are going to communicate from alandline toTigo UNE free line
  • Take the phone in which you have the Tigo telephone service
  • dial 118as if you made any call
  • Wait on the line for instructions depending on what you need to consult
  • You can do the latterfrom your cell phone or your landline, No problem, mark toTigo UNE hotline
  • pick up whatever phone (fixed or mobile)
  • Brand 01 8000 42 22 22
  • Wait on the line for instructions
  • get out of doubt

Other options to contact Tigo customer service

You can also contact Tigo customer service, in the following ways:

  • Tigo Help Center: It is a space designed so that you can find helpful information to resolve any doubts you may have about the services and other dynamics such as: technical support, billing and additional services.
  • Digital channels for customer service Tigo
  • My Tigo: Here you can answer questions and control all your services from your computer or mobile devices
  • virtual assistant: ViaMessengeryou will communicate withTigo Bot, will be available all day to answer your questions. You just have to go to Tigo's fanpage and start a conversation with him.
  • Chat Tigo: From the Tigo page you can chat with aadviser that will attend youMonday to Sunday from 6:00A.M a 10:00P.M
  • Tigo customer service in its stores: Tigo has trained advisers to answer your questions, You just have to go to the Tigo store that is closest to you and ask for a shift so that they can help you solve your doubts..

Tigo customer service number

Tigo customer service has enabled several telephone lines for the various questions or issues that may arise when using their services or when they want to purchase a service. The enabled Tigo service lines can be divided into three groups, depending on what you need:

  • To contact Tigo on its hotlinefrom a Tigo line
  • From landline or mobile you can dial01 8000 42 22 22
  • From acell phoneTigomark the *300
  • From afixed lineTigomark the 118
  • if you want to contactto purchase a serviceof Tigo
  • To purchase services foryour home or your mobile phone you can dial from a landline phone to01 8000 41 11 11
  • If you need to hirebusiness servicesof Tigo you can communicate to01 8000 420 000, from a fixed line
  • if you want to callfrom your cell phone you can dial#503 and hire any service
  • There is also a Tigo line focused onethical issues. Thisethics hotlineyou can mark if you think there is any irregularity in the service as: bullying, violation of your rights, etc. You maymark the 01 8000 521 100 if any of this happens

You can now easily communicate with the different Tigo service lines depending on what you need. Do not complicate yourself if you have any questions or problems with Tigo's services.

How do you dial Tigo from a landline to a cell phone? 2022 Y 2023?

Make a phone call to a cell phone in operating systems, like Claro and Tigo, do not require a complicated process. The same happens when the procedure is performed in the opposite way.

Nevertheless, it is important to keep in mind the indicative that corresponds to each city, because, in the case of calling from a cell phone to a landline, that will be the code that will allow you to call.

How to call from a Tigo landline to a cell phone?

To perform this procedure, you only need to markthe '03' plus the person's cell phone number.

How to call from landline to cell phone
03+Phone number

To dial between landlines in Medellin:

It should start with 604 (The indicative 4 for Antioquia it changes depending on the department):

– 604-3189304 (The same will happen with the national long distance to Medellin)

To dial from landline to mobile:

The normal thing has been to add a 03 at the beginning, but now there will be no need, the full number is dialed:

– 3107894561

In the case of mobile to landline:

Taking Medellin as an example, will no longer be used 034 previous, now it will be with him 604:

– 6048523697

FOTO ayuda.tigo.com.co

And for international calls:

Before there was the 57+4+8523697, but neverthelessnow it will be like this:

– 57+6048523697

Here you can consult the international codes.

The details

From the1September begins the transition phase between the current model and the new. For it, the Commission recalled that users will be able to use both markings until the next 30 of November, as they adapt to change.

so things, the new scheme will be definitively established on December 1 of this year. Nevertheless, the CRC specified that the coexistence between both modalities, for international calls, will extend until 31 of January of 2022.

According to data provided by the Commission, there are seven million fixed lines registered in Colombia that will pass to this new scheme.

How to call from a landline to a cell phone and vice versa?

Although social networks, like Instagram and Facebook, have gained significant space, phones remain an essential communication channel.

Everything you need to know about your Tigo landline | Home

Learn about all the benefits of your Tigo unlimited local landline plan and how to enjoy them here.

Benefits of your Tigo phone plan:

Unlimited local and national landline calls

Dialing with the prefix 60 + city ​​callsign + phone number of 7 digit

Minutes to call from your fixed line to mobile lines

 If you have a duo: It includes 1000 minutes to call from your Tigo landline to mobile lines of any operator.

 if you have a threesome: It includes 1000 minutes to call from your Tigo landline to Tigo mobile lines and 1000 minutes to call mobile lines of any operator.

Changed the way of dialing to make calls | General

From the1it was february 2022, only calls from abroad to landlines in Colombia that are made with the new way of dialing will be completed: 57 + Prefix 60 + city ​​code + number of 7 digits.